Job Description

100% Remote – Client Support Manager

Please Note: We are only hiring  U.S. residents legally authorized to work in the United States with a Social Security Number.  We are not hiring in Massachusetts.

Remote Client Support Manager: Join Our Dynamic Team and Make a Difference!

We are a forward-thinking company dedicated to delivering  exceptional client support services . Embracing a fully virtual work environment, we offer  flexibility, growth opportunities, and mentorship for those passionate about helping others.

As a  Remote Client Support Manager , you’ll play a pivotal role in ensuring clients receive outstanding support—all from the comfort of your home.

Key Responsibilities

• Manage remote client support operations, ensuring timely and effective resolution of inquiries and issues.
• Utilize virtual communication tools to collaborate with team members and address client needs efficiently.
• Maintain accurate records of client interactions while upholding professionalism and care.
• Identify opportunities to improve processes and enhance client support systems.
• Build and nurture positive client relationships, delivering personalized support that exceeds expectations.

Qualifications

• Strong computer skills and proficiency with virtual communication tools.
• Excellent communication and interpersonal skills, with the ability to work effectively in a remote team.
• Self-motivated and able to work independently with minimal supervision.
• Prior client support or related experience preferred but not required.
• Commitment to delivering exceptional service and fostering positive client relationships.

Benefits

• 100% Remote: Work from anywhere with a flexible schedule to balance work and personal commitments.
• Supportive Team: Join a collaborative environment that values teamwork and professional growth.
• Ongoing Training & Mentorship: Develop your skills and advance your career with guidance from experienced leaders.
• Competitive Compensation: Performance-based pay rewards your contributions and success.
• Make an Impact: Help clients succeed while contributing to a growing and dynamic team.

How to Apply

If you’re ready to join a  flexible and growing team where your contributions make a real difference, submit your resume today. All interviews will be conducted via  Zoom for convenience and safety.

Take the next step in your career and become a vital part of our  Remote Client Support Team —help us continue to exceed client expectations!

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.
AIL has served working families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.
Who We Are
American Income Life was founded with $25,000 of borrowed capital and has grown into a leading provider of supplemental life insurance to working families.
You can visit our timeline to learn more about the history of American Income Life.
American Income Life at a Glance
Headquartered in Waco, Texas
Life, accident, and supplemental health insurance
American Income Life Insurance Company has earned the A (Excellent) Financial Strength Rating from A.M. Best Company (as of 10/24).*
Portable insurance coverage — if you move or change jobs, our insurance coverage stays with you
Individual, single parent, and family policies available
*This rating refers only to the financial strength of the company and is not a recommendation of the specific policy provisions, rates, or practices of the insurance company. For the latest Best’s Credit Rating, access
Our Parent Company
American Income Life is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), an S&P 500 Company that markets life and supplemental health insurance for middle-income families through its affiliate companies.

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