Job Description

Overview:

We are looking for an experienced Change Management Lead to oversee the change management efforts for the implementation of SAP S/4HANA Public Cloud within our Retail/CPG business processes. The ideal candidate will have a proven track record of leading change initiatives in large-scale technology transformations and a deep understanding of the industry.

Key Requirements:

Experience:

5-7 years in change management, specifically with large-scale technology implementations, preferably within the Retail/CPG industry.

SAP Expertise:

Strong knowledge of SAP S/4HANA Public Cloud and its impact on business processes (finance, supply chain, inventory management, etc.).

Key Responsibilities:

Change Strategy & Planning : Develop and execute a comprehensive change management strategy for the SAP S/4HANA Public Cloud implementation, with a focus on the unique challenges of the Retail/CPG industry.

Stakeholder Engagement: Work closely with business leaders, department heads, and employees to align on change objectives and ensure buy-in from all impacted areas of the organization.

Advanced Communication: Lead clear, consistent, and engaging communication efforts across the company. Develop advanced communication tools and plans to ensure the right messages reach the right people at the right time.

Training & Development: Design and implement customized training programs and materials that cater to both business users and technical teams, ensuring adoption of SAP S/4HANA features, tools, and processes.

Resistance Management: Identify potential areas of resistance, including user hesitancy and process challenges, and proactively address them using advanced tools and targeted strategies.

Process Optimization: Collaborate with functional and technical teams to understand the business impact of SAP S/4HANA Public Cloud on critical CPG processes (e.g., finance, supply chain, inventory management, demand planning) and ensure seamless integration and alignment.

Advanced Tools & Technology: Utilize advanced change management tools (e.g., digital training platforms, collaboration tools) to manage the transition effectively. Continuously evaluate and recommend improvements to change management processes.

Metrics & Reporting: Establish and track KPIs to measure the effectiveness of change management activities. Provide ongoing reports to senior leadership on the progress of the transition and the adoption of new systems.

Leadership & Mentorship: Lead and mentor change management team members, ensuring best practices are followed and development opportunities are provided for team members.

Skills:

Strong communication, leadership, and interpersonal skills.

Ability to engage and influence stakeholders at all levels.

Experience using advanced change management tools and methodologies.

Problem-solving and strategic thinking skills.

Qualifications:

Bachelor’s degree in business administration, Information Technology, or related field .

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