Job Description

Job Description

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."

Our Flagship retail store, located in Freeport Maine is currently searching for Temporary Sales Associates & Events guides to join their team.

Join L.L.Bean for your next exciting journey! Here, you will deliver top-notch customer service to assist customers in exploring and embracing the outdoors. Our staff embody and uphold our core values: Integrity, service, respect, perseverance, safety, well-being, and outdoor traditions. Our teams exhibit confidence, high energy, optimism, authenticity, charisma, competence, resilience, initiative, accountability, and dependability. Selecting a job that aligns with your values is crucial. Our culture values inclusivity and warmth.

Positions available:

• Cashier

• Floor Stocker

• Freight Processing

• Sales

• Personalized Services (Monogramming & Alterations)

Available shifts:

• Day/Evening (starting pay $16 per/hr)

• 3rd shift- 10:00pm-6:30am (starting pay $19 per/hr)

* Night-time Premium Pay $1/hr between the hours of 6pm-6am.

Super flexible availability guidelines:

• Available minimum of 12 hours per week

• Available a minimum 6 hour shifts

• Available Saturday or Sunday

All of the positions require the ability to stand for as long as 8 hours.

Provide Great Customer Service:

• Welcomes all customers genuinely and in a timely fashion. Skillfully assists multiple customers by assessing needs, prioritizing the level of service each requires, and providing personal service interactions.

• Enthusiastically seeks opportunities to convert every customer. Anticipates customer’s needs by observing behaviors. Continuously strives to drive sales and brand loyalty by creating experiential moments with product, and sharing product knowledge, features, and benefits.

• Builds trusting relationships with customers by making personal connections.

Resolve Problems:

• Actively listens to gain understanding of customer’s unique needs. Leverages product knowledge and problem-solving skills to solve problems quickly and efficiently.

• Competently leverages technology to provide seamless, fast omni-channel service. Displays confidence, poise, and operational knowledge in all situations.

• Turns a challenge into a selling opportunity. Remains unflappable when faced with ambiguous issues. Demonstrates passion for learning new things.

Serve as Brand Ambassador:

• Understands core outdoor activities, participates in them and actively promotes them.

• Takes personal accountability for representing the core values and brand appropriately in all situations (service, dress code, interpersonal skills). Makes a positive impact on all customers they interact with.

Deliver Compelling Shopping Experience:

• Competent in maintaining a well-organized back of house and easy-to-shop floor. Understands role in creating an inspiring customer experience, on and off the salesfloor.

• Exhibits a strong detail orientation and attention to visual and merchandising standards. Maintains these exceptional brand standards.

• Follows routines that uphold store operations processes and productivity standards including replenishment, receiving, transfers, organizing stock.

Display Team Skills:

• Dedicated to winning as a team. Open to others’ ideas. Takes personal accountability for creating a positive and inclusive work environment for all co-workers and customers.

• Adapts effectively to an ever-changing work environment. Quickly able to adapt to strategic and policy changes. Takes a responsible point of view.

• Adheres to policy and procedures. Responsible for creating and upholding a safe and healthy work environment.

Perks – Temporary employees can

• Shop online or in a full-priced Retail Store and take 33.3% off most L.L.Bean merchandise and 20% off Outdoor Discovery Program adventures

• Participate in a 401K retirement program

• Borrow gear/equipment from the Employee Use Room

• Be an outsider with the L.L.Bean Outdoor Club

• Pick up and give away shifts

• $1/hr premium pay between the hours of 6pm-6am

• State of the art fitness facility

Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

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