Job Description
Patient Coordinator
Join Our Front Office Team at Spoonwood Dental Partners!
Are you detail-oriented and customer-focused with excellent organizational skills? Spoonwood Dental is looking for a Patient Coordinator to join our dynamic front office team. In this role, you'll play a vital part in scheduling appointments, managing patient records, and ensuring a smooth patient experience.
About Spoonwood Dental Partners:Spoonwood Dental Partners is a leading dental practice committed to providing exceptional oral healthcare services to our patients. With a focus on professionalism, compassion, and innovation, we strive to create positive dental experiences and improve the oral health of our community. Our team of dedicated professionals works collaboratively to deliver personalized care in a welcoming and supportive environment.
Key Responsibilities:
Answer phones and direct calls to appropriate staff
Schedule and confirm patient appointments, surgeries, or consultations
Utilize office equipment and software applications for report preparation and record management
Maintain medical records and correspondence files
Greet visitors and assist them in navigating the office
Work cooperatively with team members to ensure efficient front office operations
Qualifications:
At least 1 year of customer service experience; dental experience preferred
High school diploma or equivalent
Strong communication and computer skills
Ability to prioritize tasks and work effectively in a fast-paced environment
Physical Demands:
Occasional walking, climbing, balancing, stooping, kneeling, crouching, or crawling
Frequent standing; regular sitting; use of hands to handle items; reaching with hands and arms; talking or hearing
Occasionally lift up to 25 pounds; frequently lift up to 10 pounds
Education and Experience:
High school diploma or equivalent
At least 1 year of customer service experience; dental experience preferred
On-the-job training provided
Required Skills:
Customer Service
English Language Proficiency
Clerical Skills
Computers and Electronics Knowledge
Administration and Management Skills
Compensation details: 18-26
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