Hotel Receptionist Job at Infojini, Los Angeles, CA

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  • Infojini
  • Los Angeles, CA

Job Description

Job Description

Job Description

Below is the Job Description for your reference:

Title: FRONT DESK RECEPTIONIST 

Location: ​USC Hotel ​3540 S Figueroa Street, Los Angeles CA. 90007

Duration: 03-04+ months Contract with the possibility of aPermanent Hire

Shift timing: Mon to Fri - 8:00 Am to 5:00 Pm

Pay Rate:$21.50/hr on W2.

**MUST HAVE MIN OF 2 YEARS EXPERIENCE IN HOTEL FRONT DESK SERVICE**

Job Description: 

  • As guests check into or out of the Hotel, they will rely on our front desk team to provide them with efficient and accurate information, in a friendly and respectful manner. 
  • As the Front Desk Agent, you will continue to provide exceptional customer service.
  • Greet all guests upon arrival and ensure a fast, efficient check-in process including verification of guests’ identification, credit, and payment for stay.
  • Assign room keys, assist guests, complete registration cards, and provide other assistance as needed.
  • Place guest and room information in the appropriate front desk packets and communicate information to the appropriate hotel personnel. 
  • Accommodate special requests whenever possible.
  • Coordinate requests for maintenance and repair and maintain guests’ room key storage. 
  • Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures. 
  • Perform cashier responsibilities (i.e. bill and invoice settlement, post charges to the guest accounts, and perform foreign currency exchanges).
  • Assist with incoming calls through the PBX console politely and professionally using standard phraseology and routing to the right department, guestroom, meeting room, or facility.
  • Use proper telephone etiquette. 
  • Take messages and ensure their prompt delivery. 
  • Use proper mail, package, and message handling procedures.

Job Tags

Contract work, Shift work,

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