Job Summary: Contributes to data processes and maintenance by contributing to entering, maintaining, reconciling data, and verifying accuracy of information in collaboration with the team while exercising judgment to inform accuracy. Contributes to data abstraction by identifying and capturing standard and nonstandard administrative and clinical data elements, such as patient data. Performs data processing to include performing adjustments for a variety of data independently and conducting routine and nonroutine data uploads. Contributes to completion of data reports by developing or using reporting data and metrics for internal and external reports. Essential Responsibilities: Pursues effective relationships across teams and/or the organization to obtain and share resources, information, and advice with coworkers and members. Listens to, addresses, and seeks performance feedback; acts as a mentor for less experienced team members. Pursues self-development; creates plans to capitalize on strengths and develop weaknesses; reviews others work to help them learn. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in work; helps others adapt to non-routine situations. Identifies and responds to the needs of others to support the execution of varied work processes. Works within established procedures and practices to complete routine work assignments autonomously; follows instructions to complete novel or varied tasks. Collaborates with others to identify and implement appropriate solutions for routine and non-routine issues; escalates high-priority issues or risks; monitors progress and results. Supports the development of work plans to meet established priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities within and across teams. Contributes to overall data process and maintenance by: contributing to entering, maintaining, and reconciling data as needed; verifying accuracy of information in collaboration with the team while exercising judgement to inform accuracy; and responding independently to standard and nonstandard requests for data from the team or manager to support business processes. Contributes to data abstraction by: identifying and capturing key standard and nonstandard administrative and clinical data elements, such as patient data based on procedures provided; reviewing medical records to identify standard and nonstandard data required for secondary use; reviewing regulatory requirements in support of the team to ensure changes are integrated correctly (e.g., metric changes); leveraging information from electronic health records independently with broad guidelines and uploading for use and reduction of abstraction needs; and transferring data as needed for typical or routine data transfers. Supports or leverages data processing by: conducting routine and nonroutine data uploads independently; maintaining and contributing to the team in support of and verification for a variety of data; and reconciling a variety of discrepancies between data sources and escalating issues to a supervisor/manager as needed. Minimum Qualifications: Minimum two (2) years of experience in health care data analysis, relational database management, business process improvement, training delivery, clinical research or a directly related field. High School Diploma or GED, or equivalent AND Minimum three (3) years of experience working in a corporate or business office environment OR Minimum four (4) years of experience working in a corporate or business office environment. Additional Requirements: Knowledge, Skills, and Abilities (KSAs): Medical Terminology; Health Records; Operations Management
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