Customer Service Representative Job at Third Party CS, Sylmar, CA

Nms4YzdBNUM2Mk45U3h0MWVTUTZEMEl1
  • Third Party CS
  • Sylmar, CA

Job Description

Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities
  • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs
Requirements
  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)
Benefits
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Work from home, Flexible hours,

Similar Jobs

TechDigital Group

Senior Network Engineer (CCIE) - SD-WAN, F5, Cisco/Arista Job at TechDigital Group

 ...in a dynamic 24x7 shift environment. Candidates should possess excellent communication skills and relevant certifications, including CCNA and CCIE. This is an exciting opportunity to leverage your expertise in a collaborative setting, where your contributions will... 

TransForce Inc.

Local Route CDL A Driver Job at TransForce Inc.

TransForce, a renowned leader in CDL staffing and compliance, is searching for dedicated and safe Local Route CDL A Drivers to join our team. This role is ideal for those who prefer a consistent schedule and enjoy local travel, allowing them to be home every evening. As... 

Christian Career

Senior Pastor - Vision & Revitalization for a Diverse Church Job at Christian Career

 ...biblically grounded, culturally intelligent, and a strategic leader. Responsibilities include preaching, pastoral care, and revitalizing church ministries. Ideal candidates will have a Bachelors degree, with an MDiv preferred, and at least five years of experience in a... 

Good Samaritan

Senior Nursing Assistant, Certified, Long Term Care (LTC) Job at Good Samaritan

 ...With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: GSS SD Howard Ctr Location: Howard, SD Address: 300... 

Rutland Regional Medical Center

Environmental Health & Safety Specialist Job at Rutland Regional Medical Center

 ...Medical Center (RRMC), the largest community hospital in Vermont, is seeking a dedicated and knowledgeable Environmental Health & Safety (EHS) Specialist to join our team. In this vital role, the EHS Specialist will be responsible for ensuring a safe and healthy environment...