Job Description
Our Federal client is looking for several Bilingual Customer Support Specialists (Spanish speaking) for a contract role. This is a 100% work from home position with the professionals working 40 hours a week. The Shift may include day and evening timings until midnight and also weekends. The position pays $17.20/ hour.
Note - There will be a basic 101 computer assessment test and a zoom or teams call with the individuals to check the video quality.
The professionals will receive inbound calls from the public and assist customers with various health related inquiries. The Customer Support Specialists will utilize various databases and written materials to look up and provide information to telephone inquiries. The right candidates will need to meet the following qualifications:
· High School diploma or GED required
· Minimum six (6) months customer service/administrative /call center experience required
· Must be able to speak English clearly and professionally
· Bi-lingual candidates will receive priority consideration
· Proven verbal and written communication skills a must
· Experience working with a PC and a Windows environment required
· Ability to effectively work within established contractual turnaround times required
· Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
· Proven ability to work as a member of a team is required
Work from Home Requirements:
· This is a Work at Home assignment. Equipment WILL NOT be provided to support this role. All employees that Work at Home (WAH) must have the equipment and meet the following minimum requirements below:
· Must have a desktop or laptop with the following:
o Windows 10
o Intel Core i5 processor or higher
o 8GM Memory
o 256 GB Hard Drive
o Minimum of 1 USB Gen 2 or newer
o Headset connection hard wired (not wireless)
o Hard Wired internet connection (CAN NOT use Wi-Fi)
o 1 RJ-45 for wired network connection
· Must have a dedicated office space that will allow employee to have all working shifts void of interruption from family members, pets, personal phone calls, etc. The environment should mimic the in-office environment and experience for the customer.
· Must have reliable high-speed internet connection (validated by a copy of a current internet bill with internet specifications).
· Must have 2 monitors
· Minimum speed requirement of 25/25 mbps. Must pass speed test.
Role Overview USPS is accepting applications for PSE Mail Processing Clerks nationwide. This role is vital to ensuring the timely and accurate processing of mail. USPS provides comprehensive training to help you succeed, even if you have no prior experience. Position Details...
ProDrivers is seeking a dedicated CDL A Hazmat Tanker Truck Driver to join our team of professional drivers, focused on safety and compliance while delivering a first-rate logistics experience across various industries. As a specialized driver, you will handle hazardous...
...Job Description Job Description Benefits: Bonus based on performance Health insurance Paid time off At Midas, we develop leaders. Were looking for a results-oriented Assistant Store Manager who brings energy to the counter, thrives in a fast-paced sales...
...A leading defense contractor is seeking a Marine Mechanic for their Elevator Support Unit in San Diego, CA. The role involves installing... ..., maintaining, and troubleshooting shipboard mechanical and hydraulic elevator systems. Candidates should have a high school...
...Location: Greenville, SC ~ Setting: Office/clinic + ability to read sleep studies remotely ~ Dates of Coverage: Feb 2, 2026 May 2, 2026... ...per day (100% adults)~ EMR: Epic ~ Group Size: ~2 Sleep Medicine physicians ~6 APPs Ancillary Staff: 2 polysomnography...