This position plays an important role in creating and maintaining the college’s digital strategy, balancing the maintenance of existing digital communication platforms while improving the user experience and anticipating future needs.
This includes but is not limited to supporting and developing the college’s content management system and web design resources.
Platform Responsibilities - 40%
Maintains and enhances the college’s website, using HTML, CSS, and JavaScript.
Understanding of headless CMSs with a focus on information dissemination.
Understanding of front-end web development tools including GULP, SASS, and Template Frameworks such as Bootstrap or Foundation.
Willingness to learn template languages associated with dotCMS such as Velocity, Java, or Angular.js.
Ensures proper versioning and backups through GitLab and Git.
Identifies User Experience improvements and can work independently or with a team to execute on them.
Maintains relationships with digital vendors and partner organizations as appropriate, including any design vendors.
General knowledge of Figma, Photoshop, Design Systems, and other designs tools for use with developing and maintaining site styles.
Ensures proper collection and use of website analytics via Google Analytics and Google Tag Manager.
Analyzes and makes changes to web site content based on feedback from clients and data from Google Analytics and Google Search Console to ensure proper communication to the public.
Ensures compliance with digital accessibility standards.
Ensures compliance with MSU branding standards via collaboration with University Communications.
Ensures appropriate infrastructure and metrics are in place for monitoring effectiveness of digital efforts including appropriate use of Google Analytics.
Support Responsibilities - 40%
Provide prompt and excellent customer service to web users and visitors through email, teams, and TDX.
Manages website creation process, responding to needs for new websites and web-based resources.
Ensures any system user has access to prompt customer service and self-service resources.
Manages task backlogs and prioritizes processing and completing them as appropriate.
Assist with recommending optimizations to the College of Agriculture and Natural Resources based on user feedback and observation.
Strategy and Coordination - 20%
Collaborates with marketing team to support and define the mission of CANR.
Researches areas to improve the user experience and Interface, presenting potential solutions in a team setting.
Identifies and discusses opportunities, challenges, and strategies to leverage digital platforms to accomplish college priorities.
Attends related MSU meetings such as Web Dev CAFÉ, Digital Accessibility Liaisons, etc.
Knowledge normally acquired in the first two or three years of college, technical, vocational or business school such as an Associate’s Degree in computer technology or information systems with coursework in an information technology specialization related to the area of employment; one to three years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed OR a Bachelor’s Degree in computer technology or information systems, with coursework in an information technology specialization related to the area of employment; up to six months of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed; or an equivalent combination of education and experience.
Desired QualificationsDemonstrated experience with and excellence in: content management systems such as dotCMS, WordPress, etc.; Google Tag Manager, Google Analytics; and support or ticket management software such as TDX or ZenDesk, comfort and expertise in web accessibility practices.
Evidence of a commitment to ongoing learning of web development technologies and current best practices, with a curiosity to try new things and bring fresh ideas to the table. Providing responsive customer support in this role will require exceptional interpersonal skills, strong communication skills and passionate attention to detail.
Equal Employment Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application MaterialsResume, cover letter and references.
Work HoursSTANDARD 8-5
Website Remote Work StatementMSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Bidding eligibility ends September 3, 2024 at 11:55 P.M. Advertised: Aug 28, 2024 Eastern Daylight Time
Applications close: Sep 10, 2024 Eastern Daylight Time
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