The Parking Enforcement Attendant directly reports to the Account Manager. This position is responsible for performing a variety of Facility/Garage/Lot supportive functions which include, but are not limited to; customer service, cashiering, flagging, cleaning, lot maintenance, operating and maintaining revenue control equipment, filling out reports, issuing parking citations, opening and closing of booths. Essential functions include maintaining a pleasant, friendly, and professional demeanor with all guests, parkers, co-workers, and clients; patrolling and monitoring each lot to ensure that only authorized vehicles are parked; enforcing lots by issuing citations based on preapproved guidelines to any non-paid or time-expired parkers; managing lot signage; maintaining lot cleanliness; troubleshooting parking meters/equipment; preparing reports and filing paperwork regarding violations and citations; ensuring compliance with local, state, and federal laws; seasonal tasks including snow removal; and performing other duties as assigned. Qualifications include a high school diploma or GED preferred, must be at least 18 years old, pass a criminal background check and drug screen, have a valid driver’s license and clean driving record, and one to three months related experience or equivalent combination of education and experience. The role requires excellent customer service skills, ability to operate and maintain revenue control equipment, facility maintenance skills, ability to log information and perform mathematical computations, good communication skills, willingness to work outside in all weather conditions, ability to exercise initiative and sound judgment, and physical ability to stand for the length of the shift and lift up to 50 pounds. The job is routine with specific directions and frequent checks, with control over resources available only. The working environment is mostly outdoors with exposure to extreme weather conditions.
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