Job Description

Registered Nurse - Remote Triage Professional

Sequence Health is a mission-driven organization committed to improving patient care and providing superior patient activation solutions to healthcare organizations. We pride ourselves on building an inclusive culture and hiring team members who are motivated by purpose, impact, growth, and innovation.

Want to be part of a team making a difference in patient care while also growing your career? If YES! Keep reading!

We are seeking an experienced and compassionate Registered Nurse to join our elite team of remote triage professionals. This RN will serve as the front line of clinical support for patients, delivering high-quality assessment, guidance, and care coordination services via telephone and digital communication platforms.

This role requires a confident, autonomous nurse with a strong clinical foundation, excellent judgment, and a deep commitment to patient-centered care. You will work remotely in a structured and supportive environment, contributing to improved outcomes and experiences for patients across a variety of primary care and specialty settings.

Work Schedule:

1. Saturday/Sunday - 8:00 AM - 8:00 PM CST

Essential Functions:

• Receive inbound calls from patients and place outbound calls to patients.
• Provide clinical assessment based on established protocols and triage patients by phone or through patient portal.
• Respond to patients' messages in patient portal, create orders and route to appropriate parties.
• Provide administrative support for patients' and providers' needs in terms of FMLA, ADA, and LTD/STD
• Communicate with Health Care Provider through approved methods as needed.
• Any other duties necessary to drive our values, fulfill our mission, and abide by our company values

Required Skills/Abilities:

• Registered Nurse with Unencumbered e-NCL Licensure.
• RN Licensure in California is required
• Current demonstration of clinical proficiency
• Excellent written and oral communication skills
• Excellent critical thinking and problem-solving skills
• Ability to work within approved procedure and clinical guidelines
• Electronic Medical Record Experience, i.e EPIC, Cerner, Greenway
• Ability to use windows-based computer software including ADOBE, MS Word, MS Excel, Fax and others
• Minimum of 5 years' experience in working in a variety of direct patient care settings including Emergency Department, Labor and Delivery, Critical Care. Women's Health or Labor and Delivery experience preferred.
• Minimum of 3 years' experience in Adult Nursing

Supervisory Responsibilities: None

Travel Requirements: 0%

Work Authorization: Sequence Health does not offer Immigration or work visa sponsorship

Total Rewards:

The target salary range for this role is $25 to $30 per hour. An individual's salary within this range is based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations.

In addition, team members enjoy a benefits package including:

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Flexible Spending Account (FSA)
• Company paid short- and long-term disability
• Employee Assistance Program
• Life Insurance
• Accident insurance
• Other voluntary benefit programs for employees and their eligible dependents
• 401(k) retirement plan with a company match

Essential Duties and Responsibilities:

• Able to work remotely at home in a private HIPAA compliant workspace
• Able to house company equipment needed to perform job
• Broadband Internet Access
• Internet download speed must be at least 24 mbps and upload speed at least 4 mbps
• Immigration or work visa sponsorship will not be provided
• Physical Demands:
• Ability to hear in normal range and wear a headset / earpiece
• Good visual acuity to read computer screens, scripts, forms etc.
• May sit 100% of the time when taking calls
• Access to the electronic medical record (EMR) system may require the use of your personal mobile device for authentication purposes.

We applaud qualified applicants who are accountable and committed to producing quality work. As an Equal Opportunity Employer, we support and value diversity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.

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