Coordinate with other ITSM process owners to ensure proper CSDM, ITOM, SAM Pro, IT EA integrations, knowledge with network routing and troubleshooting.
• Build transform maps to import external data sources and maintaining integrations, ServiceNow Automations and building custom Orchestration (Workflow) activities.
• Develop with the CSDM, ITOM, SAM Pro, IT Enterprise Architecture, ITSM, Service Catalog, Service Portal, Flow Designer, and Service Portal designer modules.
• Maintain discovery health (trouble shooting discovery issues with known and unknown IPs and any network devices), work with Service Mapping and integrations which include MID server builds.
• Implement ServiceNow modules, Work on the ServiceNow core platform modules and applications.
Ankura is a team of excellence founded on innovation and growth. Ankura Office of the CFO Role Overview Ankura OCFO professionals serve as trusted partners, consistently delivering long-term value and results to a diverse clientele, ranging from middle-market enterprises...
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