Job Description
JOB TYPE: Fulltime or part-time non-exempt, hourly
Job Summary : Karin’s Florist, in Vienna, VA, is expanding our Sales Department! We are looking for part- and full-time Sales Associates who have a passion for succeeding in a friendly and fast-paced retail environment and can provide a high level of client/customer satisfaction.
Successful candidates will have an interest in flowers, a passion for retail, and a positive attitude!
RESPONSIBILITIES:
· Greet customers warmly and assist them in selecting floral arrangements suitable for their occasions and preferences.
· Provide advice on flower types, colors and arrangements, taking into account seasonal availability and customer preferences.
· Operate the point-of-sale (POS) system to process transactions accurately
· Maintain a clean and organized sales floor, including restocking shelves and arranging displays
· Handle customer inquiries and concerns in a professional and courteous manner, striving to exceed customer expectations.
· Build and maintain relationships with customers to ensure repeat business
· Collaborate with team members to ensure smooth operations and exceptional customer experiences.
Requirements:
· Previous experience in retail sales or a related field is preferred
· Strong communication skills
· Excellent time management and organizational skills
· Proficient in using POS systems and other sales-related software
· Ability to handle cash transactions accurately
· Phone etiquette skills for handling customer inquiries over the phone
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