Russian Server Monitoring Agents（Night Shift） job at Mechanist Games Abroad, US

Job Description

Have good written and verbal communication skills in Russian and English;
Love games, like to communicate with users, understand player's psychology and habits;
Strong computer skills, the ability to operate multiple applications and platforms simultaneously;
Strong problem-solving/troubleshooting skills;
Proactive and creative with the drive to improve and continuously learn;
Availability to work off-hours is needed;
Pleasant personality, good teamwork, and stress tolerance;
Welcome fresh graduates or interns. We are seeking a Russian Server Monitoring Agent (Night Shift) for our mobile games. It is a remote position, working hours are between 19:00-04:00 (GMT +3):

Monitoring different game servers between 19:00-04:00 (GMT +3) by utilizing various tools;
Noticing supervisors as soon as possible in case of abnormal situations like server issues or a sudden drop in the number of players;
Filling reports that demonstrate hourly and daily server & ticket numbers;
Proactively obtain information through social media and other channels in case of an unexpected problem;
Talking with players through various channels to obtain detailed information if necessary;
Attending online weekly meetings.

Job Tags

Hourly pay, Remote job, Night shift,

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