Revenue Operations Manager, Customer Success Job at Checkr, San Francisco, CA

NDB3ZjdBUk40R1I5VHhKemZpMDlCMEFuUFE9PQ==
  • Checkr
  • San Francisco, CA

Job Description

About Checkr Checkr builds people infrastructure for the future of work. We've designed a faster-and fairer-way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that's fast, smooth, and safe. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable.

A career at Checkr means collaborating with brilliant minds, disrupting an industry, and opening channels of employment to often overlooked candidates. Checkr is recognized on Forbes Cloud 100 2024 List and is a Y Combinator 2024 Breakthrough Company.

We're looking for a Revenue Operations Manager to join our growing RevOps team. This person will work with the customer success team to define strategy and identify areas for growth. The ideal candidate has a deep understanding of customer success, is highly analytical, and can manage complex projects and programs. We're looking for an individual with strong business acumen to help us build a strong operational foundation to drive results.

Responsibilities:
  • Manage revenue operations deliverables: forecasting, health reporting, ad-hoc analysis.
  • Own customer success initiatives, programs and projects: scope, build, implement, maintain.
  • Work closely with internal and cross functional GTM partners to create / improve operational processes
  • Drive process accountability and ensure plan execution with cross functional revenue team stakeholders.
  • Build alignment and drive cross-functional initiatives forward, working across sales, customer success, marketing, finance, support, and product.
  • Take ownership and flex across the post-sales business to build world-class customer operations.
What you bring:
  • 5+ years of experience, preferably in Go-To-Market operations, strategy, or business consulting. Customer Success experience preferred.
  • Understanding of key Customer Success concepts, metrics, and processes / best practices.
  • Experience contributing to strategic improvements, advocating for them internally, and implementing them.
  • An incredible attention to detail and ability to see processes through end-to-end.
  • Proficiency in our tool stack - Salesforce required; Looker, Snowflake, cs tools a plus.
  • Strong analytical and problem solving skills. Comfort analyzing and visualizing data in excel, Salesforce, SQL, and BI tools (Looker, Tableau, etc.).
  • You're able to tell a story with data that creates a compelling narrative for business stakeholders.
At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages.

One of Checkr's core values is Transparency. To live by that value, we've made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.

The base salary range for this role is $157,000-$185,000 in San Francisco, CA.

Equal Employment Opportunities at Checkr

Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.

Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr's commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco's Fair Chance Ordinance. Checkr

Job Tags

Local area, Remote job, Flexible hours, 2 days per week, 3 days per week,

Similar Jobs

Domino's Franchise

Delivery Driver - 330 N WAHSATCH AVENUE Job at Domino's Franchise

 ...Job Description DRIVERS Want a job that is fast paced and exciting? We are looking for hard working, driven individuals...  ...join our team. Applicants must be willing to work weekends, nights and some holidays. If you think you have what it takes to... 

Worldwide Flight Services

Part-Time Ramp Agent (SGF) Job at Worldwide Flight Services

 ...locations of the functions described. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors' activities and report security breaches, suspicious occurrences, or non-... 

CornerStone Professional Placement

Finance Manager Job at CornerStone Professional Placement

 ...CornerStone Professional Placement is seeking a Finance Manager for a reputable client with multiple locations across Texas, Michigan...  ...required. Experience: 2+ years as a Finance Manager in an automotive dealership. Strong closing skills , attention to detail... 

CCL Hospitality Group

Corporate Executive Chef Job at CCL Hospitality Group

 .... Join us and discover how we drive mutual success that leaves lasting impressions. Job Summary Job Summary: Working as a Corporate Executive Chef , you will have the opportunity to access the latest trends in culinary and foodservice management. With our resources and... 

Workrise

Document Control Specialist Job at Workrise

 ...deliverables. Responsible for the recording and keeping of physical and/or electronic documents, including distribution of new documents...  .... Ability to perform quality control and documentation review checks. Develop, implement and execute document control policies...