Remote Scaled Customer Success Manager Job at Alteryx, Remote

NTBrZTR3Rk81bUZ4VEJoemVTdzdCMFV1TWc9PQ==
  • Alteryx
  • Remote

Job Description

As a Scaled Customer Success Manager, you will deliver specific customer outcomes through data-driven behavioral triggers & ad-hoc customer engagements across the customer lifecycle. As part of the Scaled Customer Success team, you will work to build & innovate on operational excellence in analyzing customer behavior to drive engagement for the right customer with the right content at the right time. You will work cross-functionally with other departments in Alteryx (including Sales, Marketing, Data Science, Community, Product and Support) to drive value, enhance ROI and optimize satisfaction for each customer you engage with.

Primary Responsibilities:

  • Engage economic buyers and license administrators to activate production licenses through a personalized experience.
  • Resolving customer needs by aligning them with the right resources through diverse digital mediums (Email, 1:Many, Blogs etc.)
  • Document verified outcomes with customers to help with account expansion.
  • Respond to data-driven call-to-action inside Gainsight promptly and efficiently across your customer portfolio.
  • Execute best practice customer engagement strategies & provide continuous feedback to improve our customer experience.

Qualifications:

  • Minimum 2 years’ experience as a CSM, Consultant, Project Management, Sales Engineer or similar Customer Facing role
  • Core or Advanced Certified in Alteryx Designer
  • Have a growth mindset that see’s change as a positive & is comfortable with failing fast.
  • Ability to learn analytics software
  • Ability to manage 50+ accounts at different stages in their lifecycle.
  • Comfortable exploring data to uncover new customer insights
  • Leverages customer insights to create solutions to scale customer success motions
  • Sharing & reporting on the impact of your customer-facing activities.
  • Ability to quantify & communicate customer outcomes internally & externally.

Compensation:

Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location.

The “On Target Earnings” (base + bonus incentive) for this role in the United States is $120,000 – $123,000.

Employees may also be eligible for a wide range of other benefits (subject to eligibility), including medical, retirement, financial, wellness, time off, employee discounts, and others.

Jobicy job ID: 110446

Job Tags

Full time, Work experience placement,

Similar Jobs

TJX Companies, Inc.

Retail Merchandise Associate Job at TJX Companies, Inc.

 ...environment. Adheres to all operational, merchandise, and loss prevention standards. May be...  ..., and experience. Benefits include: Associate discount; EAP; smoking cessation;...  ...entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense. Discover Different... 

HEI Civil - Colorado

Mecánico de campo | Field Mechanic Job at HEI Civil - Colorado

 ...para unirse a nuestro equipo y prestar servicio en los sitios de trabajo en el rea metropolitana de Denver. El candidato exitoso...  ...diarias del camin del mecnico antes del viaje. Realizar el mantenimiento regular del camin del mecnico. Registrar las facturas diarias... 

Cherokee Nation Businesses

Radio Technician Job at Cherokee Nation Businesses

 ...Job Description Radio Technician Please Note: This position is pending a contract award. If you are interested in a future with...  ...all aspects of an enterprise radio network, including base stations, repeaters, cabling, duplexers, and antennas. Provide radio... 

NorthPoint Search Group

Payroll Accountant with Paycom Job at NorthPoint Search Group

 ...Payroll Accountant with Paycom Location: Downtown Atlanta Salary: Up to $80,000 base salary, plus a 20% bonus Responsibilities: Process payroll for 150 employees using Paycom. Handle bookkeeping tasks with a focus on the general ledger. Maintain and... 

Simantel

Social Media Content Creator Job at Simantel

 ...Social Media Content Creator Social Media Content Creator is a creative thinker and storyteller with a passion for all things social media. Whether its creating engaging videos, eye-catching infographics, persuasive copy or a mixture of all three, they are an...