Job Description
- Location: Los Angeles, California
- Type: Direct Hire
- Job #798
- Salary: $73,000
Records Manager LOCATION: Los Angeles, CA
ORGANIZATION: Top Ranking Multinational AM Law Firm
COMPENSATION: Base salary to $88K, commensurate with experience, plus generous paid overtime and performance-based bonus; Medical, Dental and Vision Coverage; Transit Program; generous Paid Time Off; 401K w/match; Gym membership perks, Life Insurance, all firm amenities, exceptional culture, prestigious firm with historical stability, security and career growth. Noted as one of the most desired law firms to work for globally.
OVERVIEW: The Records Manager will act as a records and information management key resource. This senior role participates in all aspects of the entire records lifecycle and is responsible for the day-to-day operations including, staffing, training, team and business development, among other responsibilities.
KEY RESPONSIBILITIES: - Serve as the main point of contact with, and ensures exceptional customer service to Firm personnel and departments requiring records management assistance and/or guidance
- Coordinate client file requests
- Coordinate data/file destruction requests
- Coordinate attorney departure file and email reviews
- Reconcile files of terminating legal assistants
- Coordinate case room work and special projects
- Responsible for staff training needs
- Analyze, documents, proposes solutions, and involves management, if needed, when complex records issues arise
- Ensure that suitable information security safeguards for client and organization data are in place
- Liaise with the firm’s offsite storage and shred vendor(s) on services and assesses vendor’s service levels in relation to the Firm’s business and legal requirements
- Ensure Records staff work effectively and efficiently to accomplish daily records tasks and local or Firm projects
- Assist with the review, approval and copy process for electronic file transfers regardless of originating office
- Assess daily demands, develops work plans, and assigns tasks and special projects to Records staff
- Import and export emails to and from PST files using Outlook
- Provide oversight and direction as needed to ensure that work performed meets quality and service standards
- Interact with clients, attorneys, and professional staff at all levels to support the records management needs of the firm
REQUIREMENTS: - Bachelor’s degree preferred
- 5+ years of related records management experience in a law firm or professional services environment
- Microsoft Office proficiency
- Knowledge of Ethical Wall and Legal Hold processes
- Working knowledge of text and PST file types
- Must be capable of delivering effective oral presentations on all aspects of records management
- Comfortable learning new systems, software and skills
- Excellent interpersonal skills and ability to work effectively with a diverse group of internal and external clients, attorneys, and staff
- Ability to manage confidential information and sensitive situations with tact and discretion
- Ability to lift and move objects up to 50 pounds in weight
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