Program Support & Coordination
Tasks may include:
· Data entry of transactions and supporting documentation in a timely manner and within established quality metrics
· Downloading and verifying data from online tool
· Fielding and logging telephone calls from customers, contractors, and other program participants
· Support the training of the participating distributors, customers, and contractors
· Creating and maintaining electronic forms and spreadsheets
· Project management support
· Database management
· Assisting with receptionist duties as necessary, including greeting visitors, receiving packages, managing mail, ordering, and placing replacement kitchen items
· Manage the email Inbox daily
o Read and respond to incoming email
o Compose outgoing email communication
o Organize all email communication
· Project follow ups
o Project Coordinator may follow up with project contacts on a regular basis to verify transactions, amounts, and other information
o Will have to use critical thinking skills to interact and follow up with customers
o Strong organizational skills
o Perform tasks timely and effectively
o Follow up on missing items in a timely manner
· Other PC responsibilities
o Answer phones and be able to troubleshoot incoming calls
o Use PM tools to log voicemails and follow up to ensure tasks are done
o Cover for other team members when they are absent (they will do the same for you)
· Processes
o Follow all processes as trained and directed
o Document all processes in Desktop Work Instructions and Job Aids
o Identify gaps in processes and fill them and notify Lead of activities (ie. continuous improvement)
· Communication
o Communicate mutual understanding
o Clarify Scope, Schedule, Time for delegated tasks
o Respond to email in a timely manner
o Use all systems effectively; Teams, Sharepoint, Outlook, Monday.com, eTrack, Salesforce, DocuSign, etc.
· Any other tasks as requested; this position is a team player and a hub of the office
Qualifications:
·At least five years’ experience in administrative services.
·A four-year degree is preferred
·Previous experience with energy efficiency or rebate programs, and renewable energy a plus
·Excellent communication (both verbal and written), customer service /phone, organization, and grammar skills are essential.
·Intermediate+ level in MS Word, Excel, PowerPoint, and Access is required
...SETTING: Patient's Home and/or Suburban Hospital SCHEDULE : PRN/Casual On-Call HOURS: Must commit to working at least 36 hours... ...MINIMUM QUALIFICATIONS: ~ Requires active, valid CNA License certification with the Maryland State Board of Nursing...
...Insight Global is looking for a Project Manager for one of our clients in Stamford, CT. This person will be joining the customer commitment team and managing the entire project lifecycle from definition to implementation. They will be accountable for meeting agreed...
...Graphic Design Intern Mission Statement OUR NATIONAL CONVERSATION (ONC) seeks to reduce partisanship and promote effective solutions... ...30th, 2025). However, many people choose to extend their internship past the amount of time they initially committed to, provided...
Careers With Purpose With over 224 clinic locations and 46 medical centers, Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. Join our ambulatory nursing care team which sees 5.2 million outpatient and ...
...# Assist with the Federal Express process by retrieving and saving order files. # Maintain filling process and provide adequate archive process. # Perform all other administrative and / or DC related duties as assigned. Analyze WMS Order Management Module to properly...