*Description* Job Description ** THIS POSITION IS ON-SITE IN ON-SITE AT CONCORD, MA** Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. The candidate may simulate or recreate user problems to resolve operating difficulties. The candidate will recommend systems modifications to reduce user problems. The candidate will maintain currency and high level of technical skill in field of expertise. The candidate will escalate more complex problems to upper level. Support responsibilities include software installation, and configurations. The Help Desk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the candidate troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software. *Skills* Desktop, Windows 10, Hardware, Support, Troubleshooting, Deployment, Imaging, Windows, Active directory, Customer service, Printers, Desktop hardware, Technical support, Office 365, Desktop troubleshooting, Hardware installation, Installation, Help desk support, Ticketing system, Workstation, Install *Top Skills Details* Desktop,Windows 10,Hardware,Support,Troubleshooting,Deployment,Imaging,Windows,Active directory,Customer service,Printers,Desktop hardware,Technical support,Office 365,Desktop troubleshooting *Additional Skills & Qualifications* Required Skills: Current DoD 8570 IA Baseline Certification, IAT Level I (examples include: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment Experience supporting Windows 7, Windows 10, and MS Office 2013. Experience using Remedy or a similar ticketing system. Strong analytical and follow through skills. Strong verbal and written communications skills. Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments. Ability to work well independently on defined tasks. Ability to work well as part of a team. Desired Skills: Experience maintaining Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits) Prior USACE/ACE-IT experience Experience working in a DoD environment Experience supporting Office 365 o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
...CDL A Delivery Truck Driver - Hiring Immediately at US Foods, Inc. summary: The CDL A Delivery Truck Driver is responsible for safely... ...role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee...
We are seeking a Live Chat Agent/ Call Center Customer Service Representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts...
...for baby bonding and more. Employee Job Referral Bonus Program Employee Stock Purchase Program Educational Assistance Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic...
Position:Traffic Engineer - DaytonLocation:Dayton, OHJob Id:2034# of Openings:1Fishbeck is actively seeking a talented and motivated Traffic Engineer for employment in our Dayton, OH office. In this position, you will have the opportunity to work and grow...
...Position Overview This position will oversee training delivery for planned SAP implementations. Accountable for planning... ...implement a comprehensive training plan for SAP implementations. Coordinate with project stakeholders, including functional and IT...