Job Description

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

This is a San Francisco Municipal Transportation Agency Class Based Test.

Application Opening : Tuesday, December 10, 2024
Deadline to Apply : Monday, December 23, 2024
Recruitment ID : CBT-8216-T00122

The SFMTA, a department of the City and County of San Francisco, oversees Muni (the historic Municipal Railway), parking and traffic, bicycling, walking and taxis. Over one million people get around San Francisco and rely on us to ensure safe and reliable travel.

Our Vision : Excellent transportation choices for San Francisco.
Our Mission : We connect San Francisco through a safe, equitable, and sustainable transportation system.

Under direction, the Parking Control Supervisor supervises a group of Parking Control Officers assigned to the Enforcement Section of the Streets Division of San Francisco Municipal Transportation Agency (SFMTA). The Enforcement Section is responsible for enforcing state and local parking laws, regulations/ordinances, traffic control and other related functions for the SFMTA.

Examples of Important and Essential Duties:
According to Civil Service Commission Rule 409, the duties specified below are representative of the range of duties assigned to this job code and are not intended to be an inclusive list:

• Plans, assigns, coordinates and reviews the activities of Parking Control Officers engaged in parking enforcement activities such as traffic control, coordinating/conducting vehicle impounds and issuance of parking citations.
• Cites illegally parked motor vehicles in order to enforce parking regulations and engages in traffic control.
• Trains subordinates in all aspects of the job such as techniques of parking enforcement and traffic control, department policies and procedures, and prevention of employee illness, injury and accidents.
• Provides information to the public regarding departmental policies, procedures, regulations, vehicle codes, applicable laws and ordinances; conducts and assists in the investigation of complaints.
• Reviews the work of subordinates for completeness and accuracy, and ensures that work performance meets established standards.
• Observes subordinates on a daily basis to determine that they meet the department standards for job performance.
• Trains or counsels employees, documents below standard performance, develops work plans, prepares performance evaluations and reports, and initiates disciplinary action, when warranted.
• Represents the Enforcement Section at various meetings.
• Conducts periodic inspection of equipment utilized by subordinate employees in the performance of their duties.
• Assesses situations and makes sound decisions regarding emergencies, deployment and re-deployment of staff and public safety activities.
• Conducts employee injury and accident investigations and prepares reports in compliance to departmental policies and procedures.
• Operates a three-wheeled vehicle and/or other motor vehicles in a safe manner.
• Utilizes various computer applications, email, and internet in the performance of daily duties.
• Performs other related duties as assigned.

Nature of Work : Incumbents are required to operate a motor vehicle, stand on hard surfaces for extended periods of time in the proximity of moving vehicles; raise and move one’s arm at shoulder level to direct traffic; lift and carry up to fifty (50) pounds for several yards, write or keyboard repetitively; wear contract designated uniform and equipment weighing approximately fifteen (15) pounds around one’s waist through a normal shift; wear safety gear such as helmets when operating a three-wheeled motor vehicle; interact courteously with members of the public under stressful situations and utilize various computer applications, email and internet. Incumbents will be required to work shift, evening, night, weekend, holiday and mandatory overtime.

How to qualify

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

1. Three (3) years field experience in vehicle parking code enforcement and traffic control which included extensive interaction with members of the public at a level equivalent to that of class 8214 Parking Control Officer with the City and County of San Francisco; AND

2. Possession of a valid Class C driver license (must possess a California Class C Driver license at the time of appointment); AND

3. Possession of a High School Diploma, GED or California High School Proficiency Certificate; AND

4. Possession a good driving record with none of the following occurrences within 2 years of the application filing date and through appointment:

• No convictions of California State Vehicle Code 20001 (leaving the scene of an accident involving bodily injury or death)
• No convictions of California State Vehicle 23103 through 23109 (reckless driving)
• No convictions of California State Vehicle 23152 - 23153 (driving under the influence of alcohol or drugs).

Substitution:
Thirty (30) semester units or forty-five (45) quarter units from an accredited college or university which must have included at least fifteen (15) semester units or twenty two (22) quarter units in any of the following areas: Psychology, Sociology, Criminal Justice/Administration of Justice or other Behavioral Science may be used to substitute one (1) year of above work experience.

Verification of Education and Experience
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. One year of full-time employment is equivalent to 2000 hours.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Selection Process:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Written Multiple-Choice Examination (Weight - 100%)
Candidates deemed eligible and admitted to the examination process will be administered a written multiple-choice test designed to measure knowledge, skills and abilities in job-related areas that may include but not be limited to: supervisory ability; technical knowledge; human relations ability; knowledge of safety methods and procedures; and problem solving/decision making ability.

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review. For your reference, a Multiple-Choice Test Preparation Manual is available on the DHR Website.

What else should I know?

Eligibility List/Score Report :
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Director of Transportation or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 24 months and may be extended with the approval of the Director of Transportation.

Medical Examination:
Candidates who are being considered for appointment may be required to pass a medical examination. Candidates who cannot meet the medical requirement will be placed under waiver until this requirement is met. The medical examination will be administered only to those applicants who are being considered for appointment.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at Careers with Purpose | City ]]> <

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