Outside Parts Sales Representative Job at NORFOLK TRUCK CENTER, Norfolk, VA

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  • NORFOLK TRUCK CENTER
  • Norfolk, VA

Job Description

Summary:

The Outside Parts Sales Representative is responsible for growing parts business while continuously identifying and developing new business opportunities through existing accounts and prospective new accounts for Norfolk Truck Center.

Duties and Responsibilities:
  • Frequent local travel in assigned territory to make sales calls to trucking/leasing companies, truck/trailer independent repair facilities, municipalities, and school bus garages
  • Establish and maintain strong relationships with new and current customers
  • Develop and maintain a thorough knowledge of products and services provided
  • Actively seek and identify prospective new customers through cold calling
  • Develop constant awareness of market/industry trends as well as competition/competitive products and communicate these with management
  • Develop sales plans with management and review sales plan progress regularly to ensure personal and departmental goals are achieved
  • Timely completion and submission of daily customer visit logs
  • Maintain customer contact information and communications utilizing CDK Dealer Management Software
  • Review sales activities, new sales opportunities, and sales objectives with management
  • Assist with customer parts returns, issues, and disputes as requested
  • Participate in job-related training and development
  • Collaborate with internal departments on any customer needs
  • Forward any possible leads for sales or service to the appropriate person/department
  • Other duties as assigned
Minimum Qualifications:
  • High School diploma or equivalent
  • Minimum 3 years' experience in heavy-duty truck parts or service
  • Working knowledge of trucks, diesel engines, air brakes, HD transmission, axle, and driveline
  • Superior selling skill based on probing to uncover customer needs
  • Good customer service, communication, telephone, and organizational skills
  • Self-motivated, driven individual

Norfolk Truck Center is Southeastern Virginia's premier big truck dealership. We provide the area's only OEM big truck dealership that features two locations to better serve our customers and their business needs.

In 1969, John P. Harlow opened the doors at 736 Tidewater Drive in Norfolk and began providing the commercial transportation needs for the Hampton Roads area, offering light, medium and heavy International® Trucks, as well as Parts and Service to the industry.

In 1984, Norfolk Truck Center branched out and opened the only heavy and medium duty diesel truck dealer in the Peninsula, located in the Copeland Industrial Park in Hampton.

Norfolk Truck Center, Inc. remains family owned and operated with a knowledgeable and dedicated staff committed to providing exceptional customer service.

Job Tags

Local area,

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