Online Chat Agent Job at Metrix IT Solutions INC, Houston, TX

NTBzWjdRSkk0R04zVEJ0eWN5ZzlEa0FsTmc9PQ==
  • Metrix IT Solutions INC
  • Houston, TX

Job Description

Job Description

Job Description

Job Description:

  • Job Title: Online Chat Agent
  • Organization: MetrixIT Solutions

Job Responsibilities:

  • Engage in online chat conversations with customers to provide assistance and support
  • Address customer inquiries, resolve issues, and provide product information
  • Maintain a high level of professionalism and customer service during interactions
  • Collaborate with team members to ensure efficient and effective customer support
  • Follow company guidelines and protocols for handling customer chats

Essential Qualifications:

  • Excellent written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-focused approach to handling inquiries and issues
  • Basic computer skills and familiarity with online chat platforms

Desired Experience:

  • Minimum 0-2 years of experience in customer service or online chat support
  • Experience in a fast-paced customer service environment

Salary & Benefits:

  • Minimum Salary: $27,000 per year
  • Maximum Salary: $74,000 per year
  • Currency: USD
  • Benefits: As per company policy

Job Tags

Similar Jobs

Fire Origin & Cause Unlimited Services, Inc.

Certified Fire Investigator CFI / Certified Fire and Explosion CFEI Job at Fire Origin & Cause Unlimited Services, Inc.

 ...Job Description Job Description Qualifications: ~4+ years of Fire Investigation experience ~ IAAI Expert Testimony class or deposition/trial experience (or ability to obtain within 1 year)~ IAAI Certified Fire Investigator (CFI) required ~ NAFI Certified... 

Unifi Aviation, LLC

OGG DELTA Cabin Cleaner Ready Reserve - AM Shift Job at Unifi Aviation, LLC

 ...eligibility ~ Exclusive discounts and additional wellness programs Responsibilities for Cabin Agent Cleaning and servicing of aircraft interiors, including cabin, cockpit, galleys, and lavatories. Helps prepare the cabin for Customer boarding and... 

RETS Associates

Senior Financial Analyst Job at RETS Associates

 ...SKILLS AND ABILITIES: In-depth understanding of real estate, finance, valuation, and other related real estate business activities....  ..., or another suitable real estate finance-related field (internships count towards required experience). Bachelors degree in real... 

PLS Logistics Services

Campus Recruiter Job at PLS Logistics Services

 ...preferred (HR, Business, Communications, or related field). ~ Strong communication & relationship-building skills . ~ Familiarity with ATS, CRM tools, and LinkedIn Recruiter is a plus. ~ Willingness to travel for recruitment events. Why Join Us? Shape the... 

Kaiser Permanente

Financial Planning & Analysis Analyst III (Flexible) - Santa Ana (Santa Ana) Job at Kaiser Permanente

Job Summary: This individual contributor is primarily responsible for supporting financial planning, modeling, analysis, and forecasting, identifying and preparing reports on financial and budgeting trends, assisting in analysis of operational performance, and gathering...