Job Description

About Tekgence: TEKgence, a group of $100 + Million revenue consulting firm , we pride ourselves on a global presence and great work culture that ensures long-term success for both our clients and consultants. We have offices in Dallas, TX; St. Louis, MO; Hyderabad, Noida, and Pune in India; London, UK; and Ontario, Canada. Ranked as one of the SIA Top 30 staffing companies in the USA and certified as a Great Place to Work for continuous 3 Years , we are committed to fostering an inclusive and growth-oriented work culture. Join us to be part of a trusted, innovative organization that empowers your professional

journey.

Job Title: Network Engineer

Duration: 24+ Months

Location: Raleigh, NC *Onsite

Description:

Support user onboarding of Cloudflare’s Network Access Solution (ZTNA). Services support includes a full-time onsite resident network access engineer. The primary function of this resources is to assist customers with the implementation and user onboarding efforts for up to 17,000 users following software installation by Cloudflare.

A resident engineer will support staff by providing provide ongoing support, optimization, and troubleshooting after the initial deployment. The resource will have expertise in Cisco ASA firewalls and Palo Alto Panorama and work directly with our manufacturers to streamline onboarding efforts as users gain access to the platform.

• Performance Optimization
• Security and Policy Management
• Assess the current Cisco IPSEC VPN setup, including user access needs, applications, and security requirements.
• Conduct a pilot phase with a small group of users to validate the new setup, gather feedback, and make necessary adjustments to policies and configurations.
• Facilitate a smooth transition from Cisco IPsec VPNs to Cloudflare ZTNA remote access.
• Change Management and Configuration Updates
• Documentation, Reporting, and training staff
• Collaboration and Escalation
• Monitoring and Alerts
• Cloudflare resident engineer support will help provide:
• Secure Access: Users are onboarded with secure access to applications and resources, leveraging Zero Trust principles.
• Compliance: Devices and access methods comply with the organization's security policies and regulatory requirements.
• User Satisfaction: Users have a smooth onboarding experience with minimal friction during access setup.
• Proactive Support: Regular monitoring and troubleshooting ensure minimal downtime or security risks for users.

"Tekgence is an equal opportunity employer. Applicants must be authorized to work in the U.S. U.S. citizens and Green Card holders are strongly encouraged to apply."

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