Summary
About Us
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
Named one of Modern Healthcare’s Best Places to work five times.
Named one of America’s Greatest Workplaces in Health Care by Newsweek.
Named one of America’s Greatest Workplaces by Newsweek in 2024.
Recognized as the Greatest Workplace for Women in both 2023 and 2024.
Listed as one of the Greatest Workplaces for Diversity in 2024.
Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.
Ranked among the Best Employers by State for Missouri.
Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.
Benefits
Medical, Vision, Dental, Retirement Plan with employer match, and many more!
For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Summary
The Member Service Representative (MSR) will support multiple lines of business for benefit interpretation, claims, authorizations and membership inquiries. The MSR’s primary focus is to answer phone, or email inquiries from providers, members, customers or brokers regarding questions of coverage, claim status, benefit interpretation, billing and/or authorizations. This individual will be proficient in multiple lines of business, for example Medicare, group, and Individual Marketplace, translating health care related terminology into effective verbal or written communication for the end user to comprehend. In addition to addressing the caller professionally and properly, the MSR will need to document details of the interaction within the database, including any additional action steps taken as follow up.
Job Requirements
Education
Required: High School Diploma or Equivalent
Experience
Skills
Excellent verbal and written communication skills.
Able to work independently and collaboratively in teams.
Self starter.
Licensure/Certification/Registration
N/A
...About the Position We are seeking hardworking, motivated House Cleaners to join our team.Applicants should be equipped with their cleaning supplies, have reliable transportation, and be tech-savvy (or willing to learn) with a willingness to undergo background checks...
Cedars-Sinai Medical Group is seeking an Internal Medicine physician to join Cedars-Sinai Compass practices in Encino. Cedars-Sinai Compass offers high-touch continuity primary care services to a smaller panel of patients, emphasizing strong physician-patient partnerships...
...Aquarius Cafe Food Server City: Laughlin State: NV Shift: Varies Type of Shift: Steady Extra Department: Food & Beverage General Summary: Places food and beverage orders, delivers items to tables and ensures guests enjoy their visit to the coffee shop. Essential...
We are looking for an entry-level Direct Marketing Representative to help support the sales and promotions teams. We are focused on developing and enhancing the competitive nature and willingness to lead within every potential candidate. This is a valuable opportunity for...
Company Profile80 years and countless innovations later, JCB is the worlds largest privatelyowned manufacturer of construction and agricultural equipment. At 22 plants spanning four continentsincluding the United States, United Kingdom, India and BrazilJCB manufactures...