Job Description

Job Description

Are you ready to take your maintenance skills to the next level? Join our team at Mountain Loft Resort as a Maintenance Technician II!

A career as a Maintenance Tech II entails maintaining the guestrooms, public spaces, and back-of-house areas in good repair ensuring an attractive and well-maintained property with your primary focus on guest relations and problem resolution. This role will require a variety of skills that include but are not limited to painting, stucco, texturing, drywall, staining, knockdown, and popcorn ceilings.

OPEN HOUSE INTERVIEWS – Check out our wonderful resort and meet our Chief Engineer!

• When: Every Friday and Saturday
• Time: 10am to 2pm
• Location: 110 Mountain Loft Drive, Gatlinburg, TN 37738 – Go to the Front Desk and ask for the Chief Engineer.

Here’s why you will love it here:

• Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
• Driven Hourly Compensation
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

Schedule Details: 8:00am-4:30pm, with flexibility depending on business needs. Includes weekends and holidays.

Responsibilities Include:

• Troubleshoot plumbing fixtures including drain cleaning.
• Maintain all guestroom and public space equipment and replace caulk tile/grout door repair to include locking mechanisms and hinges.
• Inspects rooms for pest intrusion and inspects and replaces cosmetic appliance components.
• Replace light bulbs and ballast, repair closet/drapery tracks, replace furniture, and repair knicks and gouges.
• Detailed documentation in English is vital for maintaining logs and inspection sheets.
• Other duties as assigned by leader

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role effectively, you must possess the following minimum qualifications and experience:

• 1-2 years’ experience in maintenance.
• Open and flexible availability, including weekends and holidays.
• Effective verbal and written communication skills with the ability to communicate well with guests in English
• High School Diploma or equivalent experience.
• Ability to climb stairs and work on ladders up to 40 feet, push/pull up to 100 lbs., lift/carry up to 50 lbs., and grasp, stoop, reach overhead with or without reasonable accommodations.

Come and experience the difference in working for a company that values each one of its employees! “Where You Belong” isn’t just a tagline – it’s a promise. Whether you’re starting your career or looking for your next opportunity, HGV is a place where your talent is valued, your growth is supported, and your work makes a real impact.

Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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