Job Description
Lia Toyota Northampton is seeking an experienced Service Advisor to join our team.
COMPENSATION RANGE: $65K-$125K based on knowledge and production
SIGN ON BONUS: N/A
REQUIREMENTS:
• Must hold a high school diploma or equivalent
• Excellent customer service skills
• Basic Computer skills
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a fast-paced environment
• Excellent oral and written communication skills
• Must have a clean and valid driver's license
KEY RESPONSIBILITIES:
• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by communicating all repair information and recommendations from the technician to the customer
• Provide concierge support for all owner inquiries, whether phone or in person, to assure a positive customer experience
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently
BENEFITS:
• Medical, Dental and Vision
• 401K Plan with Employer Match
• Continued education, manufacturer hands-on and web-based training
• Paid Time Off
• Paid Weekly
• An employer funded Life Insurance Plan
• Discounts on services and parts
• Employee vehicle purchase plans
• Company provided uniforms
ABOUT US:
Founded in 1979, Lia Group Companies consist of Lia Auto Group, Vent Fitness, BurgerFi and various commercial properties including Hamilton Square shopping center in Guilderland. Our team of over 1500 dedicated team members at 23 locations throughout NY, MA and CT offer our quality products and deliver exceptional consumer experiences for over 35 years. We have a long history of success and growth providing a continuous opportunity for development. We offer competitive wages, generous benefits, a safety-conscious, drug-free work environment. We seek those who can help us take our growth and service to the next levels.
COMMUNITY:
We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.
...interviews, selection, and offer process. Develop local talent pipelines through school systems, workforce agencies, and community... ...continuous improvements in the workforce culture. (ie.,Analyze exit survey data and turnover trends to identify root causes and recommend...
...Job Description Job Description Job Title: Actuary Department : Finance Location : On-site in Glen Allen, VA Position Overview We are now seeking an Actuary to join our growing team. This is a unique opportunity to play a critical role in the expansion...
...foster collaboration, connection, and alignment. Attendance is expected and fully supported. Data Science is an integral component of Coinbases product and decision making process: we work in partnership with Product, Engineering and Design to influence the roadmap and...
...Job Description The Pastry Chef I prepares all pastry items. This person maintains control charts of all food items produced and maintains a high degree of cleanliness throughout cooking area. The Pastry Cook 1 is also responsible for opening and closing...
...opportunity is for you. Why Choose Us? You have the flexibility to work either from home or in-person, with the option to choose what... ...efficiently. - Willingness to learn and develop skills for remote work success. What You'll Enjoy: - Participate in online...