Job Description
The expected salary range for this position is $19.33 - $23.28. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.
Overview Global Program's Knowledge Management team is seeking a motivated and detail-oriented intern to join Compassion's interns in Colorado Springs this summer. The Intern will assist in loading knowledge articles into Global Program's new knowledge library, utilizing Salesforce Lightning Knowledge, as well as provide input into the building and testing of the new system. This is an excellent opportunity for someone looking to gain hands-on experience in Knowledge Management/Mobilization with Salesforce and contribute to meaningful projects.
What will you do? - Load and organize knowledge articles into Salesforce Lightning Knowledge.
- Assist in building and configuring Salesforce Lightning Knowledge features.
- Test and troubleshoot the knowledge base to ensure functionality and accuracy.
- Collaborate with team members to gather and implement feedback.
- Maintain data integrity and ensure all articles are up-to-date and properly categorized.
- Document processes and provide support for end-users.
- Participate in team meetings and contribute to project planning.
What do you have?- Basic understanding of Salesforce, especially Salesforce Lightning.
- Strong attention to detail and organizational skills.
- Excellent communication and teamwork abilities.
- Ability to work independently and manage time effectively.
- Familiarity with data entry and content management systems is a plus.
- Preferred experience with Salesforce Lightning Knowledge.
- Preferred knowledge of HTML, CSS, or other web technologies.
- Previous internship or project experience in a similar role preferred.
What We Offer/ Knowledge Management Team Values: - Relationship Builders: We are authentic, honest, empathetic, and understanding - our job is to make someone else's job easier by making their communications messages and materials compelling.
- Strategic Thinkers: We know it's all connected. The key is showing how. We absorb, analyze, simplify, and communicate information that informs better decisions. As the eyes and ears to all groups within Global Program we see how one neighbour's message aligns with another's and how it supports our strategy and vision.
- Channel Openers: We manage the knowledge that exists and move it out and to those who need to engage, learn, and apply. We take what we have from the experts (Curators) and we make it engaging (Creators), and then share it broadly (Communicators).
BEFORE APPLYING, please make sure you meet the applicant requirements for our Internship Program: - Maintain a personal relationship with Jesus Christ. Be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully uphold Compassion's ministry in prayer.
- Act as an advocate to raise the awareness of the needs of children. Understand Christ's mandate to protect children. Commit to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abide by all behavioral expectations in Compassion's Statement of Commitment to Child Protection and Code of Conduct. Report any concerns of abuse, neglect or exploitation of children through Compassion's internal reporting process and appropriately support responses to incidents if they occur.
- Uphold and engage in Compassion's core Cultural Behaviors.
- Available for the entire internship period: May 27 to August 1, 2025.
- Ability to work from Compassion's HQ in Colorado Springs Monday - Friday from 8-5pm during the duration of the internship. Host homes are available for housing.
- Legally eligible for employment in the United States (i.e., if an international student, must already have a work or study visa, SSN, etc.).
Compassion International
Job Tags
Summer work, Work visa, Monday to Friday,