Job Description
Job description
Location:
Applicants must currently reside in Calgary, AB, be able to work remotely from their home and conduct on-site visits as needed. Our clients are mainly located in Calgary, but some have offices in other parts of Southern Alberta, Edmonton, Saskatoon, and Winnipeg.
About Us:
Syscal is an information technology company based in Calgary, Alberta. Our focus is on managed services, primarily for small businesses and non-profit organizations.
Our Culture and Values:
At Syscal, we believe that IT is changing the world and are on a mission to bridge the gap between humanity and technology. Our core values shape everything we do:
We aim to maximize impact through our careers, relationships, and community, empowering others to do the same. As a Tier 2 IT Systems Administrator at Syscal, you'll be part of a team committed to providing solutions that create operational change and enable our clients to make a more significant impact in their industry.
Position:
IT Systems Administrator (Tier 2)
Job Description:
As a Tier 2 IT Systems Administrator, you will provide complex assistance beyond the scope of a Tier 1 Technician. The successful candidate will be comfortable working at an organizational level, offering in-depth backend support and troubleshooting. You will be knowledgeable about the organization's software and hardware tools, ensuring quick and informed resolution of issues escalated from the Tier 1 team.
Our clients operate in varied environments, including on-premise and the cloud. Candidates with prior experience working for a Managed Services Provider (MSP) will be prioritized during the hiring process.
This position offers opportunities for quick career advancement for candidates who excel in following and improving company processes and maintain a positive attitude.
You will be required to visit client sites, which may occasionally occur without advanced notice. Therefore, a valid Class 5 driver’s license and immediate access to a personal vehicle are mandatory requirements for this role. Applicants without a personal vehicle are ineligible to apply.
Key Responsibilities:
Qualifications:
Interpersonal Skills:
Required Skills and Experience:
Physical Requirements:
Salary and Benefits:
Shift and Schedule:
Application Process:
To apply, Submit your resume via Indeed by August 23, 2024, and respond to any qualifying questions during the application process.
Company Website:
Additional Information:
This position primarily offers the opportunity to work remotely from home while serving clients in Calgary, Alberta, and the surrounding area. However, on-site visits are frequently required for this role, including to client locations in Edmonton, Red Deer, and Winnipeg. Syscal pays for travel and accommodation.
Job Types: Full-time, Permanent
Pay: $65,000.00-$75,000.00 per year
Benefits:
Flexible language requirement:
Schedule:
Experience:
Licence/Certification:
Location:
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