Help Desk Technician I
Are you someone who enjoys helping others, solving problems, and learning new technology skills? We’re looking for a Help Desk Technician I to join our IT team as the first point of contact for employees needing technical support. This entry-level role is perfect for someone with strong customer service skills and a passion for technology who wants to grow in the IT field.
As a Help Desk Technician I, you will assist with day-to-day troubleshooting, support onboarding and offboarding tasks, and help keep our systems running smoothly. You’ll interact with staff across the company, provide clear and friendly guidance, and escalate issues when needed. If you’re dependable, detail-oriented, and eager to learn, we’d love to meet you.
Key Responsibilities
User Support
Hardware & Software Maintenance
Ticketing & Documentation
System & Network Support
Collaboration
Qualifications
Required
Preferred
Additional Skills
Physical Demands & Work Environment
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