Job Description
Salary:
About AmBank Company
For over 50 years, we have been committed to providing our customers with high-quality products and exceptional customer service. Our goal is to make sure our customers have adequate tools to successfully manage their financial health. We are family owned and family oriented. You have a life outside of work, so we encourage flexibility to make sure you have a healthy work-life balance. We employ a large group of individuals who are living examples of our professional, yet fun culture. We are invested our communities and take great pride in the different ways we can volunteer and show our support.
The Opportunity
The Help Desk Specialist will serve as initial contact for employees seeking technical assistance via phone, email, support tickets, or in person. Diagnose and resolve technical issues through a combination of remote support tools and walking employees through processes. Help employees with Microsoft 365 products, as well as specific line of business applications. Escalate problems to other team members as necessary for good customer service, and follow up with employees to validate results.
COUNT ON TO:
KNOWLEDGE AND SKILLS:
Benefits
Healthcare (medical, vision, dental)
Competitive Compensation
Community Involvement Incentives
Flexible work hours
Paid Vacation & Sick leave
Paid Holidays
401(k) with matching contribution
Team Building Activities
Apparel Reimbursement
Our Values
Integrity
Dedicated
Community
Caring
Innovative
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