Healthcare Call Center Representative Job at ALine Staffing, Franklin, TN

NVU0VjdBVko1bUJ6VFJ0MWZ5ZzhDRVVsTXc9PQ==
  • ALine Staffing
  • Franklin, TN

Job Description

JOB TITLE: Healthcare Call Center Representative

LOCATION: Franklin, TN
PAY RATE: $16.79/hour

SCHEDULE:
Monday–Friday | 8:00 AM – 5:00 PM CST
Hybrid Schedule:

  • In-office: Tuesday, Wednesday, Thursday
  • Work from home: Monday and Friday

POSITION SUMMARY:
The Healthcare Call Center Representative supports provider and producer credentialing activities by reviewing, analyzing, validating, and maintaining accurate records within credentialing databases. This role involves extensive research, data integrity review, and handling sensitive provider information while supporting agent onboarding and licensing processes.

JOB RESPONSIBILITIES:

  • Review, analyze, evaluate, and validate provider/producer information against credentialing and business requirements
  • Maintain accurate data within credentialing and internal databases
  • Support research and analysis of sensitive provider and producer issues
  • Identify and resolve data integrity discrepancies
  • Process agent onboarding contracts
  • Verify insurance licenses and add provider appointments
  • Work directly with agents to ensure all records are complete, accurate, and validated
  • Utilize multiple systems and external websites to ensure data accuracy
  • Maintain confidentiality and comply with data protection standards

REQUIRED QUALIFICATIONS:

  • Customer service experience (1–3 years)
  • Strong analytical and research skills
  • Ability to handle confidential information with discretion and professionalism
  • Excellent organizational skills with the ability to manage multiple priorities
  • Strong attention to detail
  • Excellent verbal and written communication skills (emails, letters, memos)
  • Ability to work independently with minimal supervision
  • Ability to build and maintain effective working relationships
  • Proficiency with Microsoft Office applications (Word, Excel, Access) and internet resources

PREFERRED QUALIFICATIONS:

  • Insurance industry knowledge

EDUCATION:

  • High School Diploma required
  • Associate’s Degree preferred

If you are interested, please reach out to Chin Yang at A-Line Staffing.
586-323-4194 | cyang@alinestaffing.com

INDJP

Pay: $16.79 per hour

Expected hours: 40.0 per week

Work Location: In person

Job Tags

Hourly pay, Full time, Work at office, Monday to Friday,

Similar Jobs

Ourisman Toyota of Richmond

Porter/Valet Job at Ourisman Toyota of Richmond

Ourisman, Trusted Tradition Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals...

Allied Universal® Compliance and Investigations

Surveillance / Claims Investigator - Part-Time Job at Allied Universal® Compliance and Investigations

 ...Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation...  ...Surveillance investigations as needed to ensure a full schedule ~ Private Investigator's licenserequiredprior to applying ~ Must... 

Themark

Remote Data Analyst Job at Themark

 ...Position: Remote Data Analyst Company Overview: The Themark is a leadingcompany based in California, USA. We specialize in providing...  ...analysis, excellent communication skills, and the ability to work independently. Responsibilities: Collect, clean, and... 

Providence

Surgical Technician - General Surgery Job at Providence

 ...Surgical Technician General Surgery at Providence summary: The Surgical Technician supports general surgery procedures by preparing the surgical environment, maintaining sterile fields, assisting the surgeon and surgical team, and managing surgical instruments and... 

UW Health

Lead - Anesthesia Technician Job at UW Health

 ...Job Description UW Health is seeking a Anesthesia Technician Lead for a job in MADISON, Wisconsin. Job Description & Requirements Specialty: Anesthesia Technician Discipline: Allied Health Professional Duration: Ongoing Employment Type: Staff...