Job Description

Location: Successful candidate will be located in Mokena or Chicagoland area.

Our Fiber Splicing Construction Maintenance Technician splices, maintains, and repairs all underground cables used to deliver Telephone, CATV, and high-speed Data services. Candidate must be available for on-call duty to investigate outages, coordinate with contractors for necessary repairs, and collect data for outage investigations.

Duties and Responsibilities:

• Splices maintains, and repairs copper, coaxial and fiber cables from Central Office or Head End to the de-mark box located at the customer premises.
• Assists in the testing of fiber, coaxial, and copper cables; uses various fault locating equipment to isolate the source of trouble or complaint, including forward and reverse testing of HFC plant.
• Digs with a shovel to expose severed or damaged cable. May make a sketch of bad or damaged cable to send to Engineering for replacement or cable upgrade.
• Reads and interprets OTDR and fiber optic power meters and coaxial (db) power meter.
• Reads and interprets staking sheets and cable schematics to splice newly installed cable in pedestals and to terminate cable in cross connects; consisting of correctly marking cable pairs, using assigned cable counts and color code, and running jumpers; may also include bonding and grounding if needed.
• Runs pairs for service orders for Engineering and dispatch.
• Assists in small cut-overs for Engineering.
• Verifies information on repair orders and service orders; advises appropriate employees of any needed corrections or changes in information.
• Installs protector and demarcation device at customer premises, at times working in areas with limited space, using hand tools such as drills, screw drivers and punch tool.
• Inspects and maintains vehicle in a clean, orderly, well-stocked fashion on a daily basis; completes necessary paperwork for maintenance or repairs to vehicle.
• Communicates with other departments and companies to repair inoperative or substandard transmissions via the cable.
• Refers employee and customer complaints and problems to immediate supervisor or another member of the management team.
• Provides training and assistance for new employees; participates in cross-training.
• Performs other related duties as assigned to ensure the effective operation of the department and the Company.

• High school diploma or equivalent.
• Working knowledge of fiber optic technology.
• Strong oral and written communication skills.
• Willingness and ability to learn new concepts and effectively train others as needed.
• Valid driver's license with a clean and safe driving record.

Additional Qualifications Desired:

• Basic electricity (AC/DC) theory.
• Ability to read and interpret construction drawings.
• Basic understanding of service order flow and process.
• Understanding of REA and Company construction standards and specifications.

BENEFITS:

• Health & Wellness: Gain peace of mind with comprehensive medical, dental, and vision insurance coverage from day one. Plus, take advantage of company contributions to HSA/HRA accounts and an FSA plan to cover your healthcare expenses.
• Work-Life Balance: Recharge and rejuvenate with up to 20 days of paid time off in your first year, ensuring you have the flexibility to enjoy life outside of work.
• Financial Security: Competitive wage and benefits package ($24-28/hour DOE) . Including a bonus plan. Plan for your future with our generous 401(k) matching program, featuring immediate vesting. Additionally, safeguard yourself and your loved ones with company-paid life insurance and voluntary options for dependents, along with company-paid short-term and long-term disability plans.

ADDITIONAL PERKS:

• Tech Advantage: As a part of our team, you'll also enjoy free Clearwave Fiber services if you reside within our service footprint, keeping you connected and productive.
• Support & Assistance: Access our Employee Assistance Plan and 24/7 Health Advocate services at no cost to you, ensuring you have the support you need, whenever you need it.
• Referral Rewards: Benefit from our Employee Referral Program and earn rewards for bringing top talent to our team.
• Career Development: Invest in your professional growth with ongoing career development opportunities and recognition programs designed to celebrate your achievements.
• Additional Coverage: Explore optional coverage with our voluntary accident, critical illness, hospital indemnity, and legal plans, providing added peace of mind for life's unexpected challenges.

Our Core Values

Purpose - We are about more than ourselves.

Ownership - We are owners.

Courage - We embrace challenge.

Resourcefulness - We find a way.

Simplicity - We focus on what matters.

About Us:

Clearwave Fiber, a leading provider of 100% Fiber Optic Internet services, is expanding its network across the Midwest and Southeast regions. Backed by strong investment partners including Cable One, GTCR, Stephens Capital, and The Pritzker Organization, we are committed to delivering cutting-edge technology and unparalleled customer service. Join our team of over 300 colleagues dedicated to shaping the future of connectivity.

Pre-hire Assurance:

Rest assured, Clearwave Fiber prioritizes the safety and security of our associates and customers. Job offers are contingent upon successful background checks, drug screenings, and reference checks. Once cleared, embark on a fulfilling and rewarding career journey with us.

Equal Opportunity Employer:

Clearwave Fiber is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace.

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