Job Description

Description


Position Summary:

Performs the export administration and distribution activities for his/her area to ensure internal and external partner and customer satisfaction in line with the procedures, the guidelines, KPI, import/export regulations and in close collaboration with the other departments. Perimeter can include raw materials, services and reverse logistic.


Primary Duties:

• Manage and optimize the export flow of your international client and partner portfolio with complete autonomy, ensuring smooth and efficient management in a constantly changing environment.
• Organize and coordinate transportation (land, sea, air) with our service providers, incorporating a responsible and sustainable approach.
• Manage all necessary export documentation with rigor and efficiency.
• Handle logistics complaints and implement corrective actions to improve service quality.
• Anticipate needs and ensure product availability through proactive communication and rigorous customer relationship management.
• Ensure alignment and communication with business decision makers
• Work collaboratively with Replenishment Planner to ensure consistent and effective replenishment of subsidiaries
• Maintain basic master data related to your flow
• Analyze KPI related to your flow, searching for root cause and proposing action plans where appropriate
• Lead appropriate governance / SIM / Community.
• Support other team members for back-ups
• Actively participate in a continuous improvement process, proposing innovative solutions to optimize our processes and reduce wasted time and energy.

Experience, Knowledge, Skills and Abilities:

• Bachelor's degree in Supply Chain or Business, with 2 years of experience in planning, inventory management or logistics flows experience, or Associate's Degree in Supply Chain or Business with 4 years experience in planning, inventory management or logistics flows experience .
• Proactive mindset with the ability to take initiative and resolve unexpected challenges.
• Thorough understanding and adherence to processes in Logistics, Customs, Shipping, Transportation, and International Trade.
• Strong interpersonal and collaborative skills, with a talent for coordination and clear communication.
• Analytical thinker with a proactive approach to monitoring and improving KPIs.
• Skilled in impact analysis, solution development, and leading action plans.
• Capable of facilitating cross-functional teamwork in complex scenarios, with an innovative and influential approach to problem-solving.
• Curious and motivated to thrive in a diverse, international, and multicultural setting.
• Fluent in English; proficiency in French is an asset.
• Proficient in SAP and Microsoft Office tools.

Job Tags

Work at office,

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