Entry-Level Customer Service Representative - Immediate Hire Job at New Catalyst Incorporated, Louisville, KY

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  • New Catalyst Incorporated
  • Louisville, KY

Job Description

We are a fast-growing event marketing and nonprofit fundraising company in Louisville, KY , currently hiring Entry-Level Customer Service Representatives for an immediate start . This role is ideal for individuals who enjoy working with people, thrive in high-energy event environments , and are eager to build a long-term career in customer service, event marketing, community outreach, and nonprofit fundraising .

No experience required. We provide paid training, hands-on mentorship, and real-world experience through live events, promotional campaigns, and nonprofit initiatives.

Key Responsibilities

  • Engage with the public at live events, fundraising campaigns, and community outreach programs

  • Deliver friendly, professional customer service to attendees, donors, and supporters

  • Communicate nonprofit missions, fundraising goals, and campaign messaging clearly and confidently

  • Answer questions accurately while representing partner organizations with integrity

  • Assist with event setup, breakdown, logistics, and on-site coordination

  • Build and maintain positive relationships with community members and nonprofit partners

  • Maintain a high-energy, welcoming, and professional presence at all events

Qualifications

  • Outgoing, approachable, and confident communicator

  • Comfortable interacting with the public in face-to-face customer service roles

  • Coachable, positive attitude, and eager to learn new skills

  • Team-oriented with a strong work ethic

  • Reliable, professional, and available for an immediate start

  • Previous experience in customer service, retail, hospitality, sales, events, promotions, or fundraising is a plus—but not required

What We Offer

  • Immediate hire opportunities with full-time hours

  • Paid training and ongoing professional development

  • Competitive weekly pay plus performance-based bonuses

  • Full benefits package , including Medical, Dental, and Vision

  • Clear career advancement paths into leadership, event management, and account-level roles

  • Supportive, energetic, team-driven workplace culture

  • Opportunities to work with well-known nonprofit and charitable organizations

Job Tags

Weekly pay, Full time, Currently hiring,

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