Clinical Education Consultant Job at BD, San Diego, CA

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  • BD
  • San Diego, CA

Job Description

Job Description Summary

The  Clinical  Education Consultant provides a world-class customer education experience through the consultation, creation, and delivery of BD Infusion product education.  This implementation position serves as the BD Alaris™ System and Infusion products education subject matter expert.  Demonstrated success in this role includes the ability to leverage IV therapy best-practices and BD products, apply a consultative skillset, and incorporate adult learning principles to positively impact adoption and clinical success during product/solution implementation and post-implementation activities.Position responsibilities include successful creation and delivery of product education, go-live activities, entitlement offerings, adherence to standardized work instructions, policies and procedures, and providing an exceptional customer experience. 

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find ground-breaking solutions that turn dreams into possibilities.

The overall responsibilities of the implementation Clinical Education Consultant include:

  • Demonstrates knowledge and understanding of relevant clinical and business operations, products, and services.  
  • Exercises professional accountability of relevant product education by attending discipline specific calls, proactively seeking updates, and participating in continuing education activities.  
  • Maintains knowledge and demonstrates professional growth in areas of education delivery, competency, and adult learning. 
  • Leads collaborative working sessions with hospital educators and clinicians to develop device education curriculum, training schedules, and logistics. 
  • Implements training curriculum and utilization of approved training tools. 
  • Actively engages in go-live, post-implementation clinical rounds, and ongoing customer educational support. 
  • Accountable to project implementation team, including project manager, clinical consultant, pharmacy consultant, and MPS.  
  • Delivers concise and professional closed-loop communication with the customer. 
  • Attends/Leads education centric implementation calls in support of project. 
  • Ability to function in a highly regulated industry.

Communication

  • Facilitate education customer conference calls and customer meetings.  
  • Leverage a consultative approach to customer education development and execution. 
  • Establish rapport with customers that is conducive to long term business relationships.  
  • Ability to manage customer teams, gain consensus, and deliver concise and consistent communication.  
  • Support Field Trainer program through peer. mentorship, ensuring product competency and adherence to defined process. 
  • Provide team and product support for BD Infusion products as assigned by manager. 

Technical

  • Demonstrate competence of established BD Infusion product use according to published user manual.  
  • Apply adult learning principles to teaching. 
  • Demonstrate classroom management and facilitation skillset. 
  • Influence customer adoption and utilization of Infusion products and services.    
  • Utilize approved documents, tools, and resources ensuring compliance to process and work instructions. 
  • Act as a customer support resource.  
  • Knowledgeable with BD Infusion products. 
  • Proficiency in MS Office 365 applications.

Qualifications:

  • Bachelor's degree required or 4-6 years of experience in related medical / hospital field.
  • Current active nursing license required.  
  • Acute care hospital experience with EMR documentation system use required; Pediatric, NICU, or Oncology experience highly desired.    
  • Knowledge of BD Alaris™ System a plus. 
  • Driving requirements dictate that the candidate possess and maintain a valid driver license and be at least 21 years old.  
  • Home based position with travel.  Travel may range from 75 - 100%, overnight travel.  Position requires flexible working hours, including some nights and weekends.  Ability to work independently from home office.  
  • Must be able to lift a minimum of 40 lbs.  This position may involve pushing, pulling, stooping, bending, and lifting.  
  • Upon hire, must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis, Covid-19. 
  • Must meet vendor credential requirements for assigned customer sites. 

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To learn more about BD visit 

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work Location

USA CA - San Diego Bldg A&B

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.

Salary Range Information

$85,800.00 - $141,600.00 USD Annual

Job Tags

Full time, Remote job, Home office, Flexible hours, Shift work, Night shift,

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