Claims Adjuster Job at Insight Global, Saint Louis, MO

NFVNWTZnSkw2Mk44VFIxL2ZTVThCMEls
  • Insight Global
  • Saint Louis, MO

Job Description

Position: Claims Adjuster

Location: St. Louis, MO

Ongoing Contract (1-3 years, could be extended further)

Pay Rate: $20- $27 Hourly Based On Experience

Looking to HIRE RIGHT AWAY!!

Job Description

The automotive claims adjuster handles inbound calls from dealerships and mechanics, reviewing and deciding on warranty claims. They manage up to 40-60 calls per day. Automotive experience is essential to ensure mechanics adhere to proper procedures.

Key Responsibilities:

  • Utilize in-depth knowledge of vehicle mechanics to evaluate, investigate, and process mechanical claims with accuracy and efficiency.
  • Communicate via telephone and email with vehicle contract holders, repair facilities, and other parties, providing exceptional customer service while successfully resolving claim-related requests.
  • Actively listen to callers’ questions and concerns, demonstrating empathy and compassion to ensure a positive and reassuring experience.

Qualifications:

  • At least 3 years of proven experience as an automotive mechanic or in a related mechanical field.
  • A strong understanding of vehicle repair processes and the talent to clearly discuss elements of the repair process with both mechanical and non-mechanical individuals.
  • Excellent verbal communication skills with the ability to clearly and effectively articulate information to callers, colleagues, and stakeholders over the phone.
  • Prior success in a customer service role including experience resolving complex requests and ensuring outstanding customer satisfaction
  • Technology proficient in Microsoft Office applications (Email, Teams, Outlook, etc.) and programs used for claims processing, as well as the ability to navigate multiple software systems and monitors while assisting customers on the phone.
  • Detail-oriented, motivated self-starter with the ability to work efficiently in a fast-paced call center environment with minimal oversight.
  • Bilingual (Spanish & English) candidates preferred.
  • High school diploma or GED required.
  • ASE certification.

Job Tags

Hourly pay, Contract work,

Similar Jobs

Hayward Lumber

Truck Driver Class A CDL Job at Hayward Lumber

 ...accuracy of order. Completing a thorough load check on your truck before leaving the branch, ensuring that all delivery materials...  ...parts of your truck are in compliance with all federal, state, and local regulations Maintains service logs and pre/post trip... 

VITAS Healthcare

HME Delivery Driver Job at VITAS Healthcare

 ...Job Description The Home Medical Equipment (HME) Delivery Driver is an entry level position whose primary responsibilities include...  ...Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends. Choose a Career with VITAS

TEL Staffing and HR

PLC Programmer - 145 Repair Station Job at TEL Staffing and HR

 ...NOW HIRING A FULL TIME PLC PROGRAMMER IN MOBILE, AL. This is a full-time on-site role for a PLC Programmer at a 145 Repair Station located in Mobile, AL, specializing in the repair and overhaul of pneumatic, hydraulic, electromechanical, power generation and lavatory... 

DOCTORS CHOICE PLACEMENT SERVICES, INC.

Plastics - Hand Surgery Physician Job at DOCTORS CHOICE PLACEMENT SERVICES, INC.

 ...Plastic/Hand Surgery Opportunity in New York - 20 miles from downtown NYC Well-established private practice near New York City looking for an energetic BC/BE Plastic/Hand Surgeon for an expanding private practice. Joining 2 other Plastic Surgeons. Currently NO...