Automotive BDC Service Support Specialist - Full-time- Mentor-Toyota Job at Classic Auto Group, Mentor, OH

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  • Classic Auto Group
  • Mentor, OH

Job Description

Job Description

Job Description

Jumpstart Your Career as a Service BDC Support Specialist at Classic Toyota!

Mentor, Ohio | Entry-Level Opportunity

Are you organized, customer-focused, and ready to grow your career in the automotive industry? Classic Toyota in Mentor, part of the award-winning Classic Auto Group, is seeking Service BDC Support Specialists to join our fast-paced, customer-first service department.

This is the perfect opportunity for someone who enjoys speaking with customers, coordinating service appointments, supporting the service team, and helping ensure a smooth, efficient service experience.

Why Join Classic Toyota?

We offer more than a job — we offer a pathway to a long-term professional career in a highly reputable, team-oriented dealership.

Benefits & Perks
  • Comprehensive paid training

  • Weekly pay via direct deposit

  • Competitive pay plan with growth opportunities

  • Medical, dental, vision, life insurance & prescription coverage

  • Employee Assistance Program (EAP)

  • 401(k) with employer contribution after just 2 months

  • Up to 3 weeks of Paid Time Off annually (2 weeks in your first year!)

  • Factory-sponsored vehicle purchasing programs

  • Employee discounts on service & parts

  • A strong culture of promotion from within

What You’ll Do as Service BDC Support

As a Service BDC Support Specialist, you will:

  • Handle inbound service calls, emails, and online appointment requests

  • Make outbound follow-up calls for maintenance reminders, declined services, and upcoming appointments

  • Schedule service appointments and coordinate with advisors

  • Maintain accurate customer and vehicle information

  • Deliver excellent communication to support customer satisfaction

  • Assist the service department by driving consistent customer engagement and organization

Who We’re Looking For
  • Friendly, motivated individuals with strong customer-service skills

  • Clear and professional communicators

  • Ability to multitask in a busy environment

  • Strong organizational and computer/navigation skills

  • Positive attitude and willingness to learn

  • Valid driver’s license preferred

About Classic Auto Group

Founded in 1979 in Mentor, Ohio, Classic Auto Group has expanded from a single dealership into one of the nation’s top-ranked automotive groups, representing 19 brands across 17 locations.

 

Learn more at

Job Tags

Weekly pay, Full time,

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