Job Description

KEY DUTIES AND RESPONSIBILITIES :

• Ensure the safety of both guests and employees is the highest priority.
• Responsible for maintaining training and operational documentation.
• Ensure all paperwork is complete, accurate, and in accordance with company, state, and licensing standards.
• Evaluate the performance of and provide feedback to aquatic attendants, lifeguards, and head lifeguards to promote growth and retention.
• Complete team member schedules that allow for proper staffing levels and adherence to labor laws, as assigned.
• Administer general and on-the-job training of aquatic attendants, lifeguards, and head lifeguards.
• Enforce park policy in a manner conducive to being an advocate for the guests, while still adhering to park rules and regulations.
• Complete VAT logs in accordance with Ellis & Associates standards in a timely manner, as assigned.
• Aid manager in addressing concerns of coaching and counseling with aquatic attendants, lifeguards, and head lifeguards.
• Conduct safety audits on aquatic attendants, lifeguard, and head lifeguards.
• Facilitate both proactive and reactive safety responses to emergency situations. This includes informing management of the situations, as well as appropriate park emergency response personnel.
• Maintain 10/20 protection standard over the guests in your zone of protection while on the lifeguard stand.
• Respond to any situations that compromise the safety of the guests.
• Adhere to all operating procedures as outlined in the waterpark standard operating procedures for the positions you are staffing. This includes, but is not limited to: completing safety checklists and inspections, operating attraction, cleaning area, hourly water chemistry testing, immediately addressing any waterpark attraction maintenance concerns and/or stopping operation, if necessary.
• Attend a minimum of four hours on in-service training per month – requirement to retain your license.

QUALIFICATIONS AND REQUIREMENTS :

• Must be at least 18 years of age.
• S. Diploma/GED and a minimum of one year of aquatics leadership experience
• Currently hold or be able to obtain a lifeguard license through the International Lifeguard Training Program through Ellis & Associates.
• Able to establish and maintain effective working relationships with subordinates, co-workers, and supervisors.
• Strong communication skills including the abilities to effectively present information and respond to questions from manager, employees, and guests.
• Able to work a flexible schedule including weekends, holidays, and a six-day workweek, as required.
• Able to work outside in varying weather and temperature conditions.
• Able to perform the following: frequently – walk, stand, use close/distance/peripheral vision, lift/move up to 10 pounds; occasionally – ascend/descend stairs, work at heights, kneel, bend crawl, lift/move 25-50 pounds.
• Able to maintain composure and objectivity during stressful, critical, and emotional incidents.
• Have a positive attitude and demeanor at all times.

OTHER FUNCTIONS :

Any and all other duties that are assigned or necessary in order to support the Operations Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to sit, stand, and walk for long periods of time throughout the day.
• Must be able to work outdoors at various times throughout the year.
• Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing, and speech.
• Requires occasional kneeling and bending.
• Requires occasional walking, reaching above shoulder-height, pushing, and pulling.
• Requires occasional lifts and carries up to 50 pounds.

WORK ENVIRONMENT :

While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate.

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